2013, Dutch Multinational Bank
Project Brief
- Complete the definition and development of the procurement Target Operating Model (TOM) based upon industry best practice and technology fit for bank processes
- Three month exercise to prove the capabilities of the chosen solution in meeting the requirements of the TOM and to prove the viability of the business case
Solution Scope
- Five European countries, full source to pay, from initial supplier contact through the creation of and upload of supplier catalogues Implementation of procurement approval, PO delivery and invoice receipt solutions all via the cloud
My Responsibilities
- Creation of the Statement of Work for the proof of concept exercise, complete with the identification of all of the deliverables required by the banks for acceptance of the success of the PoC
- Validation of best fit for existing bank procurement processes against the application set's capabilities
- Program management of the Tooling, Support, TOM, Content, Risk, Compliance, Planning, Transition and Change management streams, managing a team of seven internal consultants based in the UK, Germany, The Philippines and The USA
- Provide input into the follow on delivery project business case
- Development and management of the project plan and integration into the bank project plan
- Estimation and delivery of the project budget and management of that budget through delivery
- Management of all risks, actions, issues and dependencies through the model office period
- Weekly progress, issues and budget reporting to senior management, weekly reporting to bank senior management
- Key stakeholder management – maintaining relationships required to meet the tight deadline
Outcome
- The revised rollout plans were well received by both organisations, despite some initial scepticism
- Far higher levels of supplier adoption and eInvoicing were achieved than expected, positive enablement momentum was established and continued post-delivery by the procurement teams within the organisations
- Both go-lives were achieved on time and on budget, in addition we were able to leverage the tools and methods developed into a “rollout toolkit” to be used for future hub deployments